Standard Family Room
- 1 Double bed
- Shower
Hotel · Berlin · Berlin City Area
Ootel.Com
A 3-star hotel in Berlin's Marzahn-Hellersdorf district, offering straightforward comfort with garden views, free internet, and easy access to metro lines.
- Free internet access
- Private parking onsite
- 24-hour reception
5
Needs improvement
4468 reviews
Booking.com 5 · 4468 reviews
About
Ootel.Com
Ootel.Com sits in Marzahn-Hellersdorf, a residential district in the east of Berlin. The hotel keeps things simple: functional rooms with showers, some overlooking the garden, and a range of shared and private options including dormitories and family rooms. The property also houses a restaurant, a bar, and BBQ facilities, making it easy to eat without leaving the grounds.
Guests consistently highlight the attentive staff, the comfortable beds, and the convenience of being close to metro stations and local shops. The hotel also provides a business centre, car hire, and an ATM, covering both leisure and practical needs. For families, there are cots, a playground, and spacious rooms that can sleep up to four.
- Non-smoking property
- Free internet access
- Parking
- 24-hour reception
- ATM/Cash machine
- Multilingual staff
In brief
What works, what to weigh
+
Strengths
5 reasons to book- Attentive, helpful staff — Multiple guests mention the friendly and patient team, ready to assist with sightseeing tips and services.
- Comfortable beds and clean rooms — Guests call out the extremely comfy beds and clean, well-maintained rooms with private bathrooms.
- Convenient location near metro — The hotel is close to metro stations and local amenities, making it easy to explore Berlin and reach nearby attractions.
- Onsite private parking — Private parking is available on the property, a real plus for those driving to Berlin.
- Family-friendly facilities — The hotel offers family rooms, cots, and a playground, and guests found plenty of space for children to relax.
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Worth weighing
4 to weigh- Limited room amenities — Rooms are basic, with showers but no mention of TVs, minibars, or other in-room extras that some travellers might expect.
- Pets not allowed — The hotel does not permit pets, so those travelling with animals need to make other arrangements.
- Location on the outskirts — While close to metro, the hotel is in a suburb of Berlin, meaning it takes time to reach central sights and attractions.
- Mixed guest ratings — Guest ratings in reviews range from 5 to 8.2 out of 10, with some finding the stay merely average.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Quadruple Room
- 1 Double bed
- Shower
Twin Room
- 2 Single beds
- Shower
Double Room
- 1 Double bed
- Shower
Family Room Private Bathroom
- 1 Double bed
- Shower
Quadruple Room Garden View
- 1 Double bed
- Garden view
- Shower
Twin Room Garden View
- 2 Single beds
- Garden view
- Shower
Double Room Garden View
- 1 Double bed
- Garden view
- Shower
Bed 6-Bed Dormitory Room
- 1 Single bed
- Shower
Bed Male Dormitory Room
- 1 Single bed
- Shower
Family Room
- 1 Double bed
- Shower
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Food & Drink
- Restaurant
- Bar/Lounge area
- BBQ facilities
- Room service
Parking & Transport
- Parking
- Car hire
Services
- 24-hour reception
- Baggage storage
- ATM/Cash machine
- Business centre
- Multilingual staff
Family & Leisure
- Cots
- Playground
- Casino
Internet & Safety
- Free internet access
- Smoke detectors
- Non-smoking property
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 5/10 from 4,468 reviews
Booking.com · 5 · 4468 reviews
5Verified guest“The staff were attentive and friendly, always ready to help. The location was handy, close to metro stations and nearby amenities.”
5Verified guest“Our room had four beds. The staff were affable and patient, providing helpful services.”
5Verified guest“The location was particularly good, the property is big, and the beds were extremely comfortable. The room was warm and the bathroom was especially good. It's next to the suburbs and a 15-minute drive from Schlosspark Biesdorf. Onsite private parking was provided. Free Wi-Fi too.”
5Verified guest“The bed was very comfortable and hot water was available all the time. Reception gave helpful sightseeing tips. A budget-friendly stay that's perfect for families.”
5Verified guest“We explored a nearby environmental center with great nature tours, perfect for my kids to learn about the environment. The hotel also offered plenty of space for our family to relax and enjoy some outdoor time.”
5Verified guest“We visited the environmental education center to learn about nature and also relived the legendary football World Cup final. The large hotel gave us plenty of space to relax, and we enjoyed captivating shows at the Columbia Theater.”
04 — Location
Getting around Berlin
The property sits in Berlin.
Gardens of the World: Berlin's 'Gardens of the World' are a natural attraction in Marzahn-Hellersdorf, showcasing themed gardens from different cultures. The hotel's description notes it's close to this site, making it easy to visit.
Schlosspark Biesdorf: This park, a 15-minute drive from the hotel, offers a landscaped green space with a palace and walking paths. One guest specifically highlighted its proximity.
Environmental education center: A nearby center offers nature tours and environmental learning programmes, which guests found engaging for children. It's a practical outing for families staying at the hotel.
Columbia Theater: A theater where guests enjoyed captivating shows, located within easy reach of the hotel. It's mentioned in one guest review as a highlight of their stay.
Allee Der Kosmonauten 32, Berlin, Berlin City Area, Germany
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 11:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 153 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 15:00 until 23:59, and check-out is by 11:00.
Is parking available at the hotel?
Yes, the hotel has private parking onsite, as noted by guests and listed in the property amenities.
Are pets allowed?
No, pets are not allowed at Ootel.Com.
Is Wi-Fi available?
Yes, free internet access is provided, and guests have confirmed the availability of free Wi-Fi.
Are there family-friendly facilities?
Yes, the hotel offers family rooms, cots, and a playground, and guests have noted the spaciousness for children.
What room types are available?
The hotel offers a range of rooms including standard family rooms, quadruple rooms, twin rooms, double rooms, and dormitory rooms (both mixed and male-only), many with garden views.
The bottom line
Ootel.Com is a solid, budget-oriented choice for travellers who value helpful staff, comfortable beds, and easy metro access over luxury amenities. Its family-friendly facilities and free parking make it particularly practical for those visiting Berlin with children or by car.
5A practical base for exploring Berlin's eastern suburbs.
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